Extensive Online Documentation in Shared Hosting
If you have ordered your very first shared hosting account from our company or have migrated your site over to us, you will become used to our platform and our custom-built Hepsia hosting Control Panel before you know it as we have prepared a substantial knowledge base where you can find all the information that you may ever need – both general info with regards to the web hosting service as a whole and more specific info about the separate features that you can make use of and the challenges that you may confront. The articles are available in 2 places. The whole article collection is accessible through the Help section of the Control Panel. You can access articles that are dedicated to the different features in each Control Panel section as well. You can become aware of how to accomplish de facto everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles offer comprehensive guidelines, so you won’t ever get bewildered because of an unclear text. Naturally, in case you face a more specific obstacle and you cannot find anything about it in our knowledge base, you can touch base with our technical support team 24/7/365.
Extensive Online Documentation in Semi-dedicated Hosting
We have prepared a comprehensive online knowledge base for all our present and future clients, so in case you get a semi-dedicated server plan from our company, you’ll be able to find any info that you are searching for at any moment. We have numerous educational help articles, which will help you understand better what’s happening in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are merely two examples. Our step-by-step tutorials will help you accomplish anything you like – uncompress an archive, import a MySQL database, redirect a domain name, and so on. Moreover, we also have troubleshooting guidelines, which will permit you to discover what spurs a certain problem and the possible solutions for it. In case you are unable to send emails or your domain name returns a 500 Internal Server Error message, for example, you can consult our knowledge base and fix the problem instantaneously. You can access the articles through any section of the Control Panel, as well as through the all-encompassing Help section.