Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You’ll find nearly all the answers to your questions in the intuitive Help Center section included in our Control Panel. It boasts a rich knowledgebase with frequently asked questions and in–depth instructional articles contributed by our trained customer support team.

  • Top quality support service
  • Tutorial Videos

  • For all of you who’d like to learn how to fix a regularly encountered problem by watching an educational video clip, we have added a compilation of video tutorials to our Control Panel. All the video tutorials are brief and easy to grasp. They offer you step–by–step presentations of different web site administration operations.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 client care service with a sixty–minute response time guarantee. Our team of skillful tech support engineers will be online for you to answer all the questions that you might have. During off–peak times, a reply will be offered in even less than 20 minutes.