1 hour ticket response
We are committed to supplying a fast and appropriate answer to every technical support ticket sent by a customer. Our professional client support engineers will examine your request and will think of the best option. We offer a 1–hour response time guarantee for all technical support tickets. In fact, the average client support ticket response time has proved to be 20 minutes.
An Exceptional Customer Service
Each member of our customer support staff has lots of years of experience in the shared hosting packages market and most of them have been with us for at least five years. They all are ready to reply to all your questions in the most proficient way possible.
An Easy–to–Navigate Help Center
To help you find a quick suggestion on how to use a certain feature, we have incorporated a really user–friendly Help section in the Control Panel. You can search through a wide collection of web hosting account management articles and website administration articles, take a glance at the F.A.Q. database or check out our how–to video tutorials.