Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Resolution Guarantee

  • Our crew of specialists will try their best to reply to your advice inquiries in approximately 1 hour. If, however, the trouble you have come across needs aid from our Administrators’ =Team,= we’ll send the ticket to the administrator in charge and will write a note to notify you.

  • Top quality support service
  • Top–quality Client Assist Service

  • We will be on–line for you 24/7 to offer you guidance and client support and to aid you with any problem that you could run into when working with your virtual server. We are able to support all pre–configured software packages, such as your OS, server admin panel (dependent upon the VPS type) and the Control Panel created entirely by our company.

  • Intuitive help center
  • An Informative Help Zone

  • In the Control Panel that is available as a gift along with your virtual server, you will find an informative Help section, which includes all you need to have knowledge of when maintaining your web sites and apps. We have incorporated a range of how–to articles and video tutorials that display the important site administration tasks in an easy to read form.